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In order to truly maximise your Return on IT Investments (RoIT), you need to ensure that your costly hardware investments are well maintained at all times, to prevent any potential system downtime and risks to business operations. While your hardware may be currently covered by the manufacturer's warranty, have you considered what happens after that coverage ends?
To have business continuity means having the peace of mind to truly focus on your business. To do that, you'd need reliable technical expertise with multi-platform support to ensure that your mission-critical, multi-vendor IT environment stays up and running at all times.
Together with our key service partner, IBM Global Services, which has an extensive network of service and parts centres in Singapore, Malaysia, India, Indonesia, Philippines, Sri Lanka, Thailand and Vietnam, Cavu is well-positioned to offer you all these and more - with our top-quality, one-stop service and maintenance capabilities in the ASEAN/SA region.
Enterprise Maintenance Services
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Versatile Service Options: Pick from our wide range of service options ranging from 24x7 high availability support, 8x5 for high business week availability support and 2 or 4 hour onsite or phone support for your varied IT availability requirements. |
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Remote Problem Determination: Expect more efficient remote problem resolution with up to 30% of service calls handled by our experienced engineers. Minimise business disruptions as our engineers speed up your hardware repair process by identifying parts for repairs before dispatching our field engineers. |
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Preventive/Predictive Maintenance: Proactive resolution of potential problems prevents unscheduled downtime and maximises system uptime for smooth business operations. Detailed processes include periodic system health checks to recognize failure, replacement trends and schedule product maintenance. |
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Availability Assessment: Maximise your Return on IT Investments (RoIT) with routine system assessments followed by fine tuning recommendations. In addition, Cavu helps to maintain ideal availability levels as required by the operating environments to optimize system configuration capabilities. |
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